Thank you for choosing Zordus! If you don’t love any zordus product for any reason we offer easy refund/exchange with in 7 days of your purchase. The product you return must be unused and with original price tag.We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it.We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us with details of the product and the defect.